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Understanding Nonprofit HR Practices: Insights from the 2024 501 HR Survey

By September 13, 2024October 16th, 2024No Comments

The 2024 501 HR Survey Report provides a deep dive into the human resources (HR) and recruitment practices within the nonprofit sector, shedding light on the challenges and strategies that shape these organizations. Conducted in February 2024, the survey collected responses from 388 nonprofit organizations with payrolls over $1 million, offering a rich dataset for analysis. This post unpacks the key findings of the survey, highlighting the demographic composition, HR capacity, recruitment and retention challenges, compensation strategies, and efforts toward diversity, equity, and inclusion (DEI) within these organizations.

Click here for a copy of the Summary of Survey Findings.

Diverse Leadership and Strategic HR Involvement

The survey’s demographic insights reveal a diverse array of job titles among respondents, reflecting a wide range of perspectives across different nonprofit sub-sectors. Notably, HR Managers, Executive Directors, CFOs, and VPs of Human Resources were the most represented roles, comprising 23%, 18%, 6%, and 4% of respondents, respectively. This distribution underscores the strategic importance of HR in large and medium-sized nonprofit organizations, with leadership roles actively engaged in HR practices.

The presence of such varied roles indicates a commitment to integrating HR into the broader organizational strategy. It also highlights the unique challenges faced by HR professionals who often operate with minimal staff, particularly in smaller nonprofits. With 61% of respondents indicating the presence of at least one dedicated HR professional, it is clear that HR functions are recognized as crucial to organizational success, even in resource-constrained environments.

Recruitment and Retention: A Persistent Challenge

Recruitment and retention emerge as significant challenges for the nonprofit sector. The survey found that 38% of respondents struggle to attract qualified candidates, while 52% report difficulties in retaining staff. These findings suggest that nonprofits need to develop more effective strategies to compete in the labor market and maintain a stable workforce.

One contributing factor to these challenges could be the limited HR capacity within many organizations. With a significant portion of the surveyed nonprofits operating with just one or two HR staff members, the ability to manage comprehensive recruitment and retention efforts is constrained. Larger organizations, which typically have more HR staff, are better positioned to implement a broader range of HR services, including proactive recruitment strategies and robust retention programs.

Compensation Strategies: Responding to Economic Pressures

In response to recent inflation, two-thirds of nonprofit organizations have adjusted salaries to maintain employee satisfaction and competitive compensation practices. This proactive approach highlights the sector’s awareness of the need to offer fair compensation, even in the face of economic challenges.

However, assessing appropriate wages based on geographic location remains a challenge for 34% of respondents. This difficulty underscores the complexity of aligning compensation with local market rates, particularly in a sector where financial resources are often limited. Despite these challenges, the majority of organizations have demonstrated a commitment to preserving the purchasing power of their employees, which is essential for retaining top talent.

Diversity and Inclusion: Progress and Areas for Improvement

The survey also explored diversity and inclusion efforts within the nonprofit sector. 42% of organizations provide unconscious bias training to recruiting managers or staff.  This number has grown significantly in recent years.  Efforts to attract diverse candidates primarily focus on community engagement and targeted advertisements, indicating a strategic approach to broadening the talent pool.

The primary challenges to creating and maintaining a diverse workforce included natural biases, limited opportunities, and an organizational culture that has not historically prioritized diversity in the workforce.

The Role of External HR Resources

To supplement their internal HR capabilities, 55% of nonprofit organizations utilize external HR resources, with an 85% satisfaction rate reported among those who do. This reliance on external expertise is particularly valuable in areas where internal capacity is limited, such as compliance, legal advice, and strategic HR planning.

The high satisfaction rate indicates that external HR resources are seen as effective partners in enhancing organizational HR functions. However, the remaining 45% of organizations that manage all HR needs in-house may benefit from exploring external partnerships to augment their capabilities, particularly in areas where specialized knowledge is required.

Budgetary Constraints and HR Capacity

The survey revealed a wide distribution of HR budget allocations across the nonprofit sector, reflecting the diverse financial capabilities of these organizations. While some nonprofits operate with very limited HR budgets, others have more substantial resources dedicated to HR functions.

Interestingly, 40% of organizations reported that their HR budgets have remained stable over the past three years, while 33% experienced an increase. This trend suggests that despite economic pressures, many nonprofits are recognizing the importance of investing in HR to support their workforce and organizational goals.

Strategic Priorities: Recruitment, Compliance, and Succession Planning

The survey highlighted several key HR business issues that are currently top of mind for nonprofit organizations. Recruitment remains a primary concern, with 38% of respondents indicating difficulty in attracting qualified candidates. Compliance with legal and regulatory standards is also a significant focus, as 25% of participants noted the complexity of navigating the compliance landscape.

Succession planning is another strategic priority, with 11% of respondents emphasizing the need to prepare for leadership transitions. This focus on succession planning underscores the importance of ensuring continuity in critical roles, which is vital for the long-term sustainability of nonprofit organizations.

Building Resilient Nonprofit HR Practices

The 2024 501 HR Survey Report provides valuable insights into the HR practices of nonprofit organizations, highlighting both the challenges and opportunities they face. From recruitment and retention to compensation and diversity, the survey underscores the critical role of HR in driving organizational success.

For nonprofits, the key takeaway is the importance of building resilient HR practices that can adapt to the evolving needs of the workforce and the broader economic environment. By investing in HR capacity, developing proactive recruitment strategies, and prioritizing diversity and inclusion, nonprofit organizations can position themselves for long-term success in a competitive and dynamic sector.

Click here for a copy of the 2024 HR Member Survey Results.

For clients of 501(c) Services, you have access to a wide array of HR services to assist with the heavy lifting that comes with running your organization. Many of you have unlimited access to HR consultations, educational webinars, and a Resource Library stocked with sample policies, forms, checklists, archived articles, and more.


ABOUT US

For more than 40 years, 501(c) Services has been a leader in offering solutions for unemployment costs, claims management, and HR support to nonprofit organizations. Two of our most popular programs are the 501(c) Agencies Trust and 501(c) HR Services. We understand the importance of compliance and accuracy and are committed to providing our clients with customized plans that fit their needs.

Contact us today to see if your organization could benefit from our services.

Are you already working with us and need assistance with an HR or unemployment issue? Contact us here.

The information contained in this article is not a substitute for legal advice or counsel and has been pulled from multiple sources.

Images Credits by Nasim Nadjafi and Seventy Four

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